Straightforward per-organization pricing that includes HIPAA compliance. Start free for 10 days, no credit card required.
For small teams getting started.
For organizations needing HIPAA compliance.
For large teams needing AI features.
| Feature | Professional | Corporate | Enterprise |
|---|---|---|---|
| Technicians included | 5 | 10 | 20 (+$15 each) |
| Ticketing, categories, tags, priorities | Yes | Yes | Yes |
| Email notifications | Yes | Yes | Yes |
| Reports & analytics | Yes | Yes | Yes |
| Time tracking | Yes | Yes | Yes |
| HIPAA compliance module | - | Yes | Yes |
| Audit logging | - | Yes | Yes |
| AI ticket classification & summarization | - | - | Yes |
| Semantic search & similar tickets | - | - | Yes |
| Support | Standard | Priority | Priority |
No. The 10-day trial includes full access to every feature and does not require a card.
Your organization and its data stay in place. Pick a plan to keep going, or export your data. We do not auto-charge you without a plan.
Corporate is the minimum for HIPAA-regulated work, because it includes the compliance module and audit logging. If you need a signed BAA, ask us.
Yes. Plans are per organization, and you can move up when your team grows.
More questions? Read the FAQ or contact us.
HIPAADesk.app