10-Day Free Trial • No Credit Card Required

Help Desk Software
Made Simple

Streamline your IT support and customer service with powerful ticketing, time tracking, reports, and AI-powered assistance. Fast, clean, and HIPAA compliant.

300+
Organizations
Fast
Setup in Minutes
99.9%
Uptime

Everything You Need for IT Support

Powerful features designed for fast, efficient help desk operations

🎫

Smart Ticketing

Create, assign, and track support tickets with ease. Categorize by priority, tags, and custom fields for organized workflow.

⏱️

Time Tracking

Track time spent on each ticket automatically. Generate timesheets and billable hours reports effortlessly.

📊

Reports & Analytics

Get insights into ticket volume, response times, resolution rates, and team performance with built-in analytics.

🔒

HIPAA Compliant

Secure, audit-logged help desk suitable for healthcare organizations. Keep sensitive data protected.

🤖

AI Assistance

Intelligent ticket classification, automatic summarization, and AI-suggested responses to speed up resolutions.

🔍

Semantic Search

Find relevant tickets instantly with AI-powered semantic search. Locate similar issues and past solutions quickly.

How It Works

Get started in minutes—no complex setup required

1

Create Your Account

Sign up for free and set up your organization. Add your team members in just a few clicks.

2

Create Tickets

Start creating support tickets. Assign priorities, categories, and tags to organize your workflow.

3

Resolve Fast

Track, manage, and resolve tickets quickly. Use AI assistance to speed up responses and find solutions.

See It In Action

Clean, intuitive interface designed for efficiency

Ticket Management Dashboard

Ticket Management Dashboard

View and manage all your support tickets in one place with filtering and search.

Reports & Analytics

Reports & Analytics

Track performance metrics and generate insights to improve your support operations.

Simple, Transparent Pricing

Start free, upgrade when you're ready

Professional

$74/month
$99/month
25% Discount

For small teams getting started

  • Up to 5 Technicians
  • Core Ticketing
  • Categories, Tags, Priorities
  • Email Notifications
  • Reports & Analytics
  • Time Tracking
  • Limited Support
Start Free Trial

Enterprise

$299/month
$399/month
25% Discount

For large teams needing AI features

  • Unlimited Technicians
  • Everything in Corporate
  • AI Ticket Classification
  • AI Summarization
  • AI Response Suggestions
  • Semantic Search
  • Similar Tickets
  • Analytics Insights
  • Priority Support
Start Free Trial

Need more than 10 Technicians? Contact us for custom pricing.

Trusted by IT Teams

See what organizations are saying

"Incredibly fast setup. We were up and running in minutes, not days. The interface is clean and intuitive—our team adopted it immediately."

JS
James Stevens
IT Manager, TechCorp

"Clean documentation and fast ticketing. The time tracking feature alone has saved us hours every week. Highly recommend for any IT team."

MR
Maria Rodriguez
Support Lead, DataFlow Inc

"Finally, a HIPAA-compliant help desk that actually works. The audit logging gives us peace of mind for compliance, and the AI features are a game-changer."

LC
Dr. Lisa Chen
CTO, HealthFirst

Ready to Streamline Your Support?

Join thousands of organizations. Start your free 10-day trial today. No credit card required.

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